IT Security & Support for Small Businesses

We protect your Microsoft 365, devices and network β€” and keep your team working with local, plain-English support.

Newly established β€’ Built by experienced IT professionals

How We Secure Your Business

A simple 3-step process that gets you secure in about a week.

1. Free Security Audit

30-minute review of your Microsoft 365, email settings, backups and device security. You get a written risk report.

2. Fix & Secure

We enable MFA, configure spam/phishing protection, set up automated backups and harden your devices.

3. Ongoing Support

24/7 monitoring, monthly health reports and unlimited helpdesk calls so issues are caught before they stop work.

< 1hr

Average first response (business hours)

24/7

Monitoring & alerting

Daily

Automated backups with test restores

No lock-in

Month-to-month support

What We Do for You

Practical IT security and support tailored for small to medium businesses.

Microsoft 365 Security

We lock down your email and accounts so staff can work safely.

  • Multi-factor authentication (MFA) setup & enforcement
  • Advanced anti-phishing & spam filtering
  • Email encryption and secure external sharing
  • Safe Links & Safe Attachments policies

Managed IT Support

Your team gets fast help and we keep systems healthy behind the scenes.

  • 24/7 monitoring of PCs, servers & Microsoft 365
  • Automated patch management & updates
  • Unlimited helpdesk (phone, WhatsApp, remote)
  • Monthly health reports & optimisation

Network & Device Security

We protect your office network and every device that connects to it.

  • Firewall setup & configuration
  • Endpoint antivirus & ransomware protection
  • Secure Wi-Fi with guest isolation
  • VPN access for remote staff

Data Backup & Recovery

If files are deleted or ransomware hits, you can restore in minutes.

  • Automated daily cloud backups (emails, files, OneDrive/SharePoint)
  • Versioning & 30+ day retention
  • Tested restore drills β€” we verify backups actually work
  • Quick file recovery for users

Why Small Businesses Choose NextGrid

  • Local team β€” we come on site when you need us Based in Pretoria, we’re at your office within the hour for critical issues β€” no waiting for a remote call centre.
  • Plain-English advice, no tech jargon We explain risks and fixes in plain language, with a short written summary after every visit so your team knows what was done.
  • Fixed monthly pricing β€” no surprise invoices All support, updates and monitoring are covered for one flat fee. If something breaks, you don’t pay extra.
  • Certified Microsoft 365 specialists We’re certified in Microsoft 365 security, email migration and backup β€” your email and files stay protected and compliant.
  • Fast response: under 1 hour during business hours 99% of tickets get a first response in under 60 minutes, 8am–5pm weekdays.

Newly established and focused on helping growing businesses in South Africa stay secure and productive.

Your IT, Simplified

We handle the tech headaches so you can focus on running your business. No jargon, no hidden fees β€” just reliable support when you need it.

How we work

  1. Assess – 30-minute free audit of your network, backups & email security.
  2. Protect – Set up 24/7 monitoring, MFA and automated backups.
  3. Support – Unlimited helpdesk calls, onsite visits, and monthly health reports.

What clients get

  • 24/7 server & PC monitoring
  • Cloud backup with daily test restores
  • Email spam & phishing protection

We’re a new team built by experienced IT professionals β€” our focus is reliable support without the enterprise price tag.

Get a Free Consult

No lock-in contracts. Cancel anytime with 30 days’ notice.

What Clients Say

Early feedback from businesses we’ve helped secure and support.

β˜…β˜…β˜…β˜…β˜…

β€œNextGrid secured our email in 3 days. No more phishing attempts.”

Result: Phishing attempts stopped
β€” Sarah M., Accounting Firm, Pretoria
β˜…β˜…β˜…β˜…β˜…

β€œTheir support is quick and affordable. We haven’t had downtime since.”

Result: Zero downtime for 4 months
β€” Thabo K., Retail Business, Centurion
β˜…β˜…β˜…β˜…β˜…

β€œThe team set up MFA and backups without disrupting our work. Highly recommend.”

Result: MFA + daily backups enabled
β€” Nia P., Legal Consultancy, Midrand
β˜…β˜…β˜…β˜…β˜…

β€œNextGrid secured our email in 3 days. No more phishing attempts.”

Result: Phishing attempts stopped
β€” Sarah M., Accounting Firm, Pretoria
β˜…β˜…β˜…β˜…β˜…

β€œTheir support is quick and affordable. We haven’t had downtime since.”

Result: Zero downtime for 4 months
β€” Thabo K., Retail Business, Centurion
β˜…β˜…β˜…β˜…β˜…

β€œThe team set up MFA and backups without disrupting our work. Highly recommend.”

Result: MFA + daily backups enabled
β€” Nia P., Legal Consultancy, Midrand

Who We Help

We work with growing teams (5–50 staff) that rely on email and client files every day.

Supporting clients across South Africa - Call / Email / WhatsApp us.

Request IT Support

Tell us what you need β€” we’ll reply fast.

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